These are unedited reviews from our Google Business Profile and Thumbtack listing. We haven't rewritten them, trimmed the awkward parts, or picked only the easiest ones.
Where these come from
What Customers Actually Mention
We didn't write these themes — they emerged from reading every published review. Each card links to the specific review it came from.
"He responded quickly to my inquiry and we were able to set up an appointment right away."
— sara lynn, Google
"His work was impeccable… he seriously went above and beyond to help me resolve a very complicated situation."
— Gwen Lassen, Google
"Alex and Juan explained everything they were doing… and kept me informed by text and calls."
— Carol Tobiassen, Google
"He shared photo documentation and written reports every step of the way."
— Gwen Lassen, Google
"They were courteous and hard working. They cleaned up after themselves."
— sara lynn, Google
"His pricing was very reasonable… the budget was very reasonable."
— Gwen Lassen & Mauricio Tello, Google
Quotes above are excerpted from published reviews and appear in full, unedited, below. We don't publish a date on individual reviews here because a fixed "4 weeks ago" label would go stale — the live review count and dates are always current on our Google Business Profile.
Verified Reviews
Every review below is published and unedited — the full text, not a trimmed highlight. Read them at the source on Google or Thumbtack.
"Alfonso & his crew were terrific to work with. They did an excellent job for us mitigating our water leak. I highly recommend them. You won't be disappointed. They were professional, detailed & thorough in their work. This was a very stressful situation & their calm demeanors made it a little bit better. Thank you, RGV Solutions!"
Connie Meints
Google review
"Alfonso was incredibly patient, communicative, and calm during an extremely stressful mitigation process. His work was impeccable, he shared photo documentation and written reports every step of the way. His pricing was very reasonable and he seriously went above and beyond to help me resolve a very complicated situation. Thank you, thank you, THANK YOU. Can't recommend Alfonso highly enough."
Gwen Lassen
Google review
"Alfonso and his team were great. Alfonso is knowledgeable and efficient and a good communicator. He responded quickly to my inquiry and we were able to set up an appointment right away. i had some water damage and he quickly figured out the best way to deal with it. two of his team members got right to work. they were courteous and hard working. They cleaned up after themselves and and were in and out in a day. I highly recommend Alfonso and his team."
sara lynn
"RGV Solutions was great. We were under a time crunch to sell a house when mold was suspected on the inspection. Alfonso sent a team out right away to assess the situation, do testing, and start mitigation immediately. Alex and Juan explained everything they were doing, were very efficient and kept me informed by text and calls. They left the site clean and ready to be refinished in time for the final walkthrough. I would highly recommend them."
Carol Tobiassen
"I was totally impressed with RGV Solutions. We had a sewage back up in our basement that required complete mitigation. RGV started the job promptly and I couldn't be happier with all they did. I felt such relief when the cleanup and disinfecting had been done, knowing my house was safe from mold and bacteria. They saved and cleaned as many items as possible. The work was done expediently."
"I had great communication with Alfonso. He responded to my texts or calls quickly."
"Very professional. A job totally well done and at a very reasonable cost. IF I ever need this service again, RGV will be my Go-To for sure!"
Betsey Sealing
"We used RGV Solutions recently. They were very quick to respond, came after hours to begin the work and were able to finish drying and mitigating with a few days. They were very professional and the budget was very reasonable."
Mauricio Tello
10+
Years of restoration experience
2023
RGV Solutions founded
24/7
Emergency line, every day
IICRC
Certified technicians
10+ years of restoration experience across our team, with RGV Solutions operating as a company since August 2023. Direct insurance billing available; coverage and claim decisions remain with your carrier.
If your house is wet right now, call. If you'd rather talk it through first, request an inspection and we'll come look.